About the Instructor

In many workplaces people use the term "Heard!" as a response to signify that they have received and understood the information or message being communicated to them. It's a way of acknowledging that they have heard what was said without necessarily providing a lengthy response. In my experience, effecient and hard working employees utilize this term regularly.

My name is Josh and I have been in the hospitality & entertainment industry for 25 years, 15 years of that have specifically been in management. I have experience in Kitchens, Bars, Bowling alley, Events, Restaurants, Arcade, Service, Sales, Assistant General Management and General Management. I decided to take the largest part of my work experpience; people development and training, and create my own business to welcome new employees into their work journey!

When I am not working I love to spend time with my two kids! We enjoy bike riding, roller skating, movies, and cooking delicious dinners.

This opportunity was created for students and people who are just beginning to enter their first jobs, who want to start earning cash and gaining work experience as they complete high school or college or even if they just want to work and work hard! If there's one thing I know for sure, it's that the workplace is filled with more bosses than leaders. You've heard it and seen it, bosses rule and leaders inspire. It took a lot of hard years to work my way through many bosses who either didn't know how people should be treated, or had never been held accountable for their actions! Too often I've seen brand new employees run off from toxic management and so it is my hope to reach as many "first time jobbers" that I can and prepare them for life's tricky situations.

There are three classes; Prepare, Work Ethic, and People Skills.
Where the purpose is simple. Develop a sound foundation of "know how", create workplace expectations, align purpose and direction of why they are getting a job and what they can do with it, and explore workplace communication. But most importantly, create confidence in managing difficult people :)

About the Business

HEARD Training is a First-Time Employee development course that equips its students with the knowledge, skills, and tools they need to successfully transition into their roles within any organization. By providing a solid foundation of generic company policies, procedures, work culture, and workplace skills, this course helps new employees feel confident, supported, and prepared to contribute to the success of an organization from day one. It is important to us that your student gets the best introduction to working in the wild that they can. Our purpose at HEARD Training is to inspire, elevate, and chart the course for an individuals first steps into the work world. We also aim to teach confidence and provide clear expectations on how young leaders should be treated so they know they are in a good work enviornment. No matter if they're headed into their first Fast Food job or taking a huge leap out of college straight into a corporate world, we want to help.

Course Duration:
Classes typically last 2 hours in length.

Delivery Method:
In-person instructor led classes in a group setting for up to 5 students will involve student interaction. EX: Note taking, group talks, and group activities.

Candidates:
First time jobbers, Highschool students, young adults entering the workforce, college students, home-schoolers, Ages 17-22 welcome.

Expectation of Students:
Preparing for their first job means acting like they are at their first job. Proper attire, positive attitude, on-time attendance and good behavior are expected.

Benefits for Participants:

• Confidence: Our number one benefit for our classes is to give your student the confidence to grow and excel in their first job!


• Contact Info Guide: Students will complete a form for use on resumes, job applications, and interviews that you and your students can work on together.


• Class participants will take loads of notes and have hand-outs galore for continued reference.


• Enhanced Beginner Job Skills: Students will gain an overview of basic job skills that are essential for their job performance and workforce growth.


• Increased Preparedness: Proper training will boost students' preparedness in their abilities to perform their job duties.


• Better Understanding of Company Policies and Procedures: Students will gain a comprehensive understanding of generic company policies, procedures, and culture.


• Faster Onboarding: Students will acclimate to their new job and work environment more quickly.


• Improved Job Satisfaction: Proper training can increase employee satisfaction and commitment to their employer, leading to improved retention rates and healthier experiences. It is important you are set up for success!


• Networking and Relationship Building: Training courses may provide opportunities for participants to network and build relationships with colleagues.



Most importantly, we hope to set expectations for your student on what a boss should be, and how leaders should act. Giving those that take my class the ability to recognize a good boss from a bad one, protecting them from toxic environments.

Location:
HEARD Training can be found at the Bedford Center YMCA although classes can be held in areas around DFW upon request and participant needs.